• Zoom Tightens Its Hold on Remote Work With Purchase of Five9 Call Center Software

    2 monthes ago - By Hypebeast

    Zoom has acquired cloud contact center Five9 in an all-stock transaction valued at approximately $14.7 billion USD. The video communications giant announced the deal on Sunday, which will combine Five9's contact center as a service solution with Zoom's popular platform. The company says that the deal will "transform how businesses connect with their customers, building the customer engagement platform of the future." “Zoom is built on a core belief that robust and reliable communications technology enables interactions that build greater empathy and trust, and we believe that holds...
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